Charmain joined DP World Southampton in March 2019 as HR Manager and, in August, she was appointed to Head of People UK (now People Director). Charmain began her career in HR as an apprentice with Southampton City Council where she worked for just over 11 years in various HR roles. She then moved to Capita to work as part of the business transformation project establishing the new HR & Payroll Services Centre in Southampton, most recently, worked as the People Director at a national security and defence business for 6 years.

She is a fellow of the CIPD and has a Postgraduate Diploma in Human Resource Management from University of Portsmouth. She is a Non-Executive Director for the Bourne Education Trust, which is about supporting schools to ensure they developing talent for the future within the UK. At DP World, Charmain is responsible for creating and implementing the UK People strategy and for all aspects of the employee lifecycle across the UK.