Service Schedule Working-days 8:00 – 15:00
Saturday 7:30 – 11:30
Contacts
840111 or 84095950
Dear Customer
Service requests must be submitted within the hours set out above, to allow DP World to process and send documentation within normal working hours.
Requests sent after the established time will be answered on the following day, if payment and the release are still within the validity period. Thank you for understanding.
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Notice, from 15th January 2024 only clients registered with CCS can make transactions with DP World.
National Landside Shorehandling Tariff - 2025
Transit Landside Shorehandling Tariff - 2025
Horário de funcionamento durante a quadra festiva de 2024
Opening hours during the 2024 festive season
Cadastro de Usuário e Associação de Contas
Procedimentos para o Uso do CCS
Procedimentos Do CCS para Marcação De Levantamento ou Devolução De Contentores
Procedimentos Para Solicitação De Serviços
Payment Method | Método de Pagamento
CCS Customer Registration Guide
Check out the list of our bank accounts, tariffs, charges and exchange rates
Procedures for Requesting Services
Procedure For Claims Against Third Parties
Break Bulk Handling Storage Tariff 2024
National Landside Tariff Aug - Dec 2024
Transit Landside Tariff Aug - Dec 2024
Quote – Internal Unpacking - FCL (Vehicles)
Quote – Internal Unpacking - FCL (Vehicles) Service Request Form
Access the FormQuote for Additional Services
Quote for Additional Services: Induction/Under Delivery Second Way/ Equipment Rental, etc - Request Form
Access the FormQuote – Import (LCL Load/B. Bulk)
Quote – Import (LCL Load/B. Bulk) Service Request Form
Access the FormInvoice for Additional Services
Invoice for Additional Services: Induction/Under Delivery - Second Way/ Equipment Rental, etc. Service Request Form
Access the FormInvoice & Payment – LCL Load and B. Bulk
Invoice & Payment – LCL Load and B. Bulk Service Request Form
Access the FormInvoice and Payment - Unpacking in Yard
Invoice & Payment – Unpacking in Yard Service Request Form
Access the FormRequest for container positioning in the Warehouse
Request for container positioning in the Warehouse Service Request Form
Access the FormEmpty Container Collection for pack - Domestic / Cabotage and Transit
Empty Container Collection for pack - Domestic / Cabotage and Transit Service Request Form
Access the FormRequest of Additional Services for Shipping Lines / Agents
Request of Additional Services for Shipping Lines / Agents Service Request Form
Access the FormQuote for rebooking (Full Import / LCL Load/ Break Bulk)
Quote for rebooking (Full Import / LCL Load/ Break Bulk) Service Request Form
Access the Form