How to Get in Touch

Port user queries

For port user enquiries, click here or call +44 (0) 1375 648477. 

Dell parcel tracking

To track the status of your parcel, click here or call +44 (0) 8719 873355.

Media enquiries

For media enquiries, please click here or call the press office on +44 (0) 2079 308033 or +44 (0) 7584 330252.

General enquiries

For all other enquiries, please click here.

How to get here

By Rail

There are regular trains between Fenchurch Street, London and Laindon Station (journey time is approximately 35 minutes). For Fenchurch Street, take the London Underground to Tower Hill. Fenchurch Street Station is 200 metres from the Tower Hill exit.

Cycling

The Manorway, the main road to London Gateway, has a cycle and walking path along it. London Gateway’s internal roads have pavements and secure areas to park bicycles. From the Stanford-le-Hope train station, walkers and cyclist can reach The Manorway cycle path via the Hardie Park subway in Stanford-le-Hope.

Road

From the M25

Exit the M25 at J30 and take the A13 Eastbound exit to Tilbury / Basildon / Grays / West Thurrock Proceed for 7 miles, then take the A1014 exit (Manorway Junction / Stanford Interchange). At the roundabout, take the 3rd exit onto the A1014 / The Manorway. Proceed for 1 mile to the roundabout and enter the port access road.

From the A13

From the A13 Westbound, take the A1014 exit (Manorway Junction / Stanford Interchange). At the roundabout, take the 1st exit onto the A1014 / The Manorway. Proceed for 1 mile to the roundabout and enter the port access road.

Parking

Visitor parking is available via the main port access road at 1 London Gateway, Stanford-le-Hope, Essex, SS17 9DY.

Lorry parking is available at Hierco Truck Park, located in the Logistics Park (South 3, Pacific Avenue, SS17 9FA). Parking is free

for the first hour.

Visitor policy

All visitors must report to reception at 1 London Gateway, and will be asked to supply photo identification. Visitors will be given a guest pass, which must be worn at all times while visiting and returned before leaving. While visiting, guests must be escorted by their host.