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Introduction

Global supply chains have become more complex than ever before. As a leading provider of supply chain solutions we unite our unmatched expertise with world-class infrastructure.

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Thought Leadership

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‘Our World’ focuses on efforts to operate as a responsible global business across seven priority areas.

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‘Our World’ focuses on efforts to operate as a responsible global business across seven priority areas.

WHAT WE DO

We call ourselves a ‘trade enabler.’ Put simply, we make sure cargo keeps moving so people have the things they need, when they need them. Playing such a vital role in the global supply chain, we help economies grow and nations prosper.

It’s an important job, and one that requires smart, proud, passionate people working across the world – people not afraid to innovate and find new ways of driving our business forward. And because we realize that those people are our most important asset, we nurture them help them achieve their full potential, through a comprehensive program of learning and development.

We also celebrate diversity and inclusion in our workplace, recognizing that everyone has a voice and their opinion should be heard. This helps us foster a culture of collaboration, innovation and respect – vital ingredients that enable DP World to lead the future of world trade.

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Port of Dakar

The only container terminal in Senegal, the Port of Dakar is focused on destination and origin cargo, empowering our African customers to solve logistical barriers.

Port of Dakar

The only container terminal in Senegal, the Port of Dakar is focused on destination and origin cargo, empowering our African customers to solve logistical barriers.

Port of Dakar

The only container terminal in Senegal, the Port of Dakar is focused on destination and origin cargo, empowering our African customers to solve logistical barriers.

Port of Dakar

The only container terminal in Senegal, the Port of Dakar is focused on destination and origin cargo, empowering our African customers to solve logistical barriers.

Port of Dakar

The only container terminal in Senegal, the Port of Dakar is focused on destination and origin cargo, empowering our African customers to solve logistical barriers.

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Demo

Using smart logistics solutions to foster trade

Unlocking key corridors for trade in Africa

Using smart logistics solutions to foster trade

FAQs

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We call ourselves a ‘trade enabler.’ Put simply, we make sure cargo keeps moving so people have the things they need, when they need them. Playing such a vital role in the global supply chain, we help economies grow and nations prosper.

How do I request a refund/discount?

Any request for reduction/refund must be the subject of a handwritten request from the end customer or the payer. This request must be accompanied by any supporting documents relevant to the file (e.g. invoice, valid ADB, Delivery/Receipt Order, incident report, etc.).

It is important to note that no request for a reduction in shopping fees will be processed if it is not accompanied by:

An updated proforma invoice
A valid Issuer's Voucher (ADB) of the shipping line

The complete file must then be submitted to the DP World Dakar mail office at the following address:

DP World Dakar Billing Office

Mole 8, Autonomous Port of Dakar

PO Box 6657 Dakar Senegal

What is the duration of import container franchises?

Containers intended for import staying at DP World Dakar have a franchise period of:

2 calendar days for refrigerated containers
10 days for Dry containers intended for local consumption
21 days for Dry containers destined for Mali

During this period of exemption, concerning the administrative formalities related to DP World Dakar, the customer just has to pay the handling fees to be able to benefit from his goods, after having previously completed the formalities within the Customs and the maritime line.

Beyond this franchise period, additional costs (e.g. shopping, connection fees for refrigerated containers) will be applicable to each container still present on Parc.

What documentation should be submitted in support of invoicing?

Today, through our strategic partnerships with Senegalese Customs and shipping lines, we receive in electronic format from our partners, with some exceptions, the following:

Voucher to Issue (AfDB) for shipping lines
Voucher to Remove (BAE) from Customs

Thus, the customer no longer needs to present these documents to carry out his formalities at the level of our platform.

He can carry out his formalities online once the procedures have been completed at the level of customs and the maritime line.

Learn more about our approach to sustainability at a global level.