Global supply chains have become more complex than ever before. As a leading provider of supply chain solutions we unite our unmatched expertise with world-class infrastructure.
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WHAT WE DO
We call ourselves a ‘trade enabler.’ Put simply, we make sure cargo keeps moving so people have the things they need, when they need them. Playing such a vital role in the global supply chain, we help economies grow and nations prosper.
It’s an important job, and one that requires smart, proud, passionate people working across the world – people not afraid to innovate and find new ways of driving our business forward. And because we realize that those people are our most important asset, we nurture them help them achieve their full potential, through a comprehensive program of learning and development.
We also celebrate diversity and inclusion in our workplace, recognizing that everyone has a voice and their opinion should be heard. This helps us foster a culture of collaboration, innovation and respect – vital ingredients that enable DP World to lead the future of world trade.
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Using smart logistics solutions to foster trade
Unlocking key corridors for trade in Africa
Using smart logistics solutions to foster trade
FAQs
Any request for reduction/refund must be the subject of a handwritten request from the end customer or the payer. This request must be accompanied by any supporting documents relevant to the file (e.g. invoice, valid ADB, Delivery/Receipt Order, incident report, etc.).
It is important to note that no request for a reduction in shopping fees will be processed if it is not accompanied by:
- An updated proforma invoice
- A valid Issuer's Voucher (ADB) of the shipping line
The complete file must then be submitted to the DP World Dakar mail office at the following address:
- DP World Dakar Billing Office
- Mole 8, Autonomous Port of Dakar
- PO Box 6657 Dakar Senegal
Containers intended for import staying at DP World Dakar have a franchise period of:
- 2 calendar days for refrigerated containers
- 10 days for Dry containers intended for local consumption
- 21 days for Dry containers destined for Mali
Beyond this franchise period, additional costs (e.g. shopping, connection fees for refrigerated containers) will be applicable to each container still present on Parc.
Today, through our strategic partnerships with Senegalese Customs and shipping lines, we receive in electronic format from our partners, with some exceptions, the following:
- Voucher to Issue (AfDB) for shipping lines
- Voucher to Remove (BAE) from Customs
He can carry out his formalities online once the procedures have been completed at the level of customs and the maritime line.