FINDING A WAY

Overland routes became a vital alternative when sea freight costs climbed and timelines stretched. We expanded our fleet and activated road corridors across the GCC, providing a reliable option for cargo that needed to keep moving without waiting for sea lanes to reopen. Our road network connects key origins and destinations across the region, giving you a flexible alternative that responds to your schedule and your cargo's requirements, regardless of what is happening at sea.

Rail emerged as one of the most reliable alternatives during the disruption, offering consistent capacity and predictable transit times when other modes came under pressure. We shifted cargo onto rail through Jebel Ali Rail Terminal, providing a fast, dependable connection that absorbed surging demand without compromising on service. Rail remains a strong option within our network, offering a balance of speed, capacity, and cost that complements our road and sea services.

Delays at customs can compound the impact of disruption significantly, turning a manageable reroute into a serious operational problem. We simplified pre-arrival documentation and moved customs clearance online, enabling your cargo to be processed before it arrives and reducing dwell time at the border or port. These tools are available to you now across our network, giving you the ability to move faster through clearance and keep your supply chain running smoothly even when conditions are difficult.

Temperature-sensitive cargo carries a higher risk during periods of disruption, because delays do not just affect timelines, they can compromise the cargo itself. We expanded our cold chain and reefer capacity across key nodes in our network to protect time-critical shipments, including pharmaceuticals, food and beverage, and other perishables, throughout any rerouting or extended transit. That capacity remains available to you, with the infrastructure and expertise to maintain cold chain integrity from origin to destination.

Regional disruption drove a sharp increase in freight costs and war risk insurance premiums, placing significant financial pressure on cargo owners at the worst possible time. We provided trade finance and war risk insurance support to help customers manage that pressure, maintaining cash flow and reducing financial risk during a period of elevated uncertainty. Both tools remain available to you through our network, giving you the financial support to keep trading with confidence when conditions are difficult.